01Uncover real-life values
Move beyond generic spectacle-independence questions to understand the activities, freedoms and visual situations that matter most to this patient.
Clinic Handoff → Last Mile · For clinics and clinical teams
Smart Sight Framework™
Turn a Complex IOL Discussion into a Patient Decision
A Last Mile consultation framework that connects personal visual priorities with clinically appropriate options and honest trade-offs — without turning the surgeon into a salesperson.
Its role inside PDDA®
One Framework. One Defined Part of the System.
PDDA® is the complete discipline and architecture. This framework is one practical module inside it.
Smart Sight Framework™ gives the consultation a patient-centred sequence. The team discovers what matters, narrows the educational focus and supports an informed shared decision while the clinical recommendation remains fully with the surgeon.
The working sequence
How the Framework Works
Enough structure to make the method concrete, while the detailed tools and implementation remain specific to each engagement.
01
02Ask twice
Separate what takes the most time from what is genuinely most important, then identify the visual priority that should anchor the conversation.
03Educate with the core in focus
Explain only the information needed for this decision, in a sequence that keeps the patient's priorities visible and cognitive load manageable.
04Build the shared match
Connect priorities with clinically appropriate options, make trade-offs explicit and help the patient own the final decision.
What it produces
Practical Outputs
The final form is adapted to the market, product, clinic and implementation challenge.
- Structured consultation sequence
- Patient-value discovery prompts
- Trade-off and expectation language
- Team implementation and consistency standards
An important boundary
Decision support, not persuasion
The framework does not replace clinical judgement and does not decide which IOL a patient receives. It improves the conversation in which an informed clinical and personal choice is made.
The complete architecture
See Where Every Framework Works
The four modules connect patient understanding before the clinic with the real decision, implementation and learning loop.
The discipline and architecture
PDDA®
Patient Decision Design Architecture™ connects the entire decision pathway. The frameworks do distinct work inside it.
01First Mile
02Clinic Handoff
03Last Mile
04Outcome Loop
First Mile
Smart Values Framework™For IOL brandsFirst Mile → Clinic Handoff
Smart Promise Framework™For private clinicsClinic Handoff → Last Mile
Smart Sight Framework™For clinics and clinical teamsLast Mile
Easy Lens Selector™A tool inside Smart Sight Framework™01Strategy
02Management
03Operations
Start the conversation
A Framework Creates Value Only When It Changes the Real Pathway.
Tell me which part of the premium decision journey is underperforming.